With Infoplex managing your network devices, you retain control while we do all the work. Our Infoplex Service Desk and enterprise management systems monitor your network 24/7 and can identify events that affect your service seconds after they occur. We can report link outages to your telecommunications vendors before you even know the service is down.
Infoplex provides monthly reports on availability and bandwidth consumption, giving you the metrics you need for accurate capacity planning and more effective budgeting.
Infoplex can also install and manage Wide Area Network (WAN) acceleration technology, which optimises performance and minimises data transfers across inter-office links. We currently manage devices throughout Australia and Asia.
Customer benefits
With Infoplex’s Managed Network services you receive:
- Consistent network connectivity for your business at a fixed monthly rate
- 24/7 CPE monitoring and management from the Infoplex Service Desk
- Monthly reporting on performance, utilisation, service requests, incidents and planned changes
- Configuration changes and backups are included in Service Level Agreements
- Service options include network design, CPE provision, link provision